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Old 09-09-2012, 12:19 PM   #12
S.T.D.

Join Date
May 2008
Age
42
Posts
5,220
Senior Member
Default
SIA used to have a slogan for their frontline staff – DARE TO CARE. I believe this was to encourage them to use their discretion to use non SOP methods to help pax in distress etc even if it meant costing the company a bit more. It wanted to empower the staff to OWN the situation and make a bad situation good.

If only our MPs and Ministers ‘dare to care’ instead of just wanting to be ‘politically correct’, it would be a great start to figure out what are our problems and finding the correct balance in our policies to bring the country forward.

The problem is one needs balls to dare to care. Do they have the balls?
S.T.D. is offline


 

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