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Telstra cuts off MacThomas telephone, Internet.
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07-16-2009, 05:53 PM
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LottiFurmann
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Jan 2008
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4,494
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Telstra cuts off MacThomas telephone, Internet.
My home land line and Internet access have been terminated by Telstra, for an unpaid bill (which was paid on 23 June).
Internet access has also been terminated by Telstra, though the Bigpond account is up to date.
This is the third time during the past month that my telephone has been disconnected, allegedly for an unpaid bill that had been paid.
This time it has been off for almost a week. I tried to talk to Telstra yesterday and was transferred to five (repeat five) different departments, then someone at the other end hung up without even speaking with me.
I am becoming suspicious.
Perchance does anyone at Felch Dem Bums work somewhere in Telstra?
Anyway, what this means to those in this forum is that if you are on my direct mailing list for episodes of Australia Calling I do not know when I will be able to send them to you again.
I did a show on the weekend and had to go to an Internet cafe with a USB stick to send it to the NSM.
When it will appear on the NSM site goodness knows. Last time it took two weeks.
I am, of course, going to change telcos so expect the current email address for Australia Calling to change soon.
I cannot, however, change telcos while Telstra's system has me flagged as a delinquent account.
Telstra has always been a ship of fools who could not organise a **** in a brothel and who did not give a damn about customer service (especially the billing department), but this latest series of problems takes Telstra's service to a new low.
As I said, I am suspicious.
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