Getting back to your original list of questions: 2. My guess is that Thai people are typical of visitors to Australia - wildlife and spectacular landscapes are highest on their agendas. They might not expect Australia to be as highly urbanized as it is. (Wait and see if any Thais respond to this Q. I could be wrong). 3. I expect a big proportion of Thai people coming to Australia are here for work or study, rather than specifically for sightseeing. 4. I expect the number one thing Thais are looking for is friendly and polite service. Thailand is a very friendly country and, in Thailand, Australians have a good reputation for their friendliness. 5. Thai people are generally very easy going. They don't like confrontations so they won't be too quick to complain. Perhaps that means service providers need to be proactive in ensuring that Thai customers are getting all the services they want.