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Management Speak
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09-21-2012, 10:58 PM
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triarmarm
Join Date
Oct 2005
Posts
369
Senior Member
Management Speak
I got this in the email today.. some of its quite amusing.. and asome of it I have actually heard myself say!
1.
"When I worked for Verizon, I found the phrase
going forward
to be more sinister than annoying. When used by my boss - sorry, "team leader" - it was understood to mean that the topic of conversation was at an end and not be discussed again."
Nima Nassefat, Vancouver, Canada
2.
"My employers (top half of FTSE 100) recently informed staff that we are no longer allowed to use the phrase brain storm because it might have negative connotations associated with fits. We must now take
idea showers
. I think that says it all really."
Anonymous, England
3.
At my old company (a US multinational), anyone involved with a particular product was encouraged to be a
product evangelist
. And software users these days, so we hear, want to be
platform atheists
so that their computers will run programs from any manufacturer."
Philip Lattimore, Thailand
4.
"
Incentivise
is the one that does it for me."
Karl Thomas, Perth, Scotland
5.
"My favourite which I hear from the managers at the bank I work for is
let's touch base about that offline
. I think it means have a private chat but I am still not sure."
Gemma, Wolverhampton, England
6.
"Have you ever heard the term
loop back
which means go back to an associate and deal with them?"
Scott Reed, Lakeland, Florida, US
7-8.
"We used to collect the jargon used in a list and award the person with the most at the end of the year. The winner was a client manager with the classic
you can't turn a tanker around with a speed boat change
. What? Second was
we need a holistic, cradle-to-grave approach
, whatever that is."
Turner, Manchester
9.
"Until recently I had to suffer working for a manager who used phrases such as the idiotic
I've got you in my radar
in her speech, letters and e-mails. Once, when I mentioned problems with the phone system, she screamed 'NO! You don't have problems, you have challenges'. At which point I almost lost the will to live."
Stephen Gradwick, Liverpool
10.
"You can add
challenge
to the list. Problems are no longer considered problems, they have morphed into challenges."
Irene MacIntyre, Courtenay, B
11.
"Business speak even supersedes itself and does so with silliness, the shorthand for quick win is now
low hanging fruit
."
Paul, Formby, UK
12.
"And
looking under the bonnet
."
Eve Russell, Edinburgh
13-14.
"The business-speak that I abhor is
pre-prepare
and
forward planning
. Is there any other kind of preparedness or planning?"
Edward Creswick, Exeter
15-16.
"The one that really gets me is
pre-plan
- there is no such thing. Either you plan or you don't. The new one which has got my goat is
conversate
, widely used to describe a conversation. I just wish people could learn to 'think outside the box' although when they put us in cubes what do they expect?"
Malcolm, Houston
17.
"I work in one of those humble call centres for a bank. Apparently, what we're doing at the moment is
sprinkling our magic
along the way. It's a call centre, not Hogwarts."
Caroline Garlick, Ayrshire
18.
"A pet hate is the utterly pointless expression
in this space
. So instead of the perfectly adequate 'how can I help?' it's 'how can I help in this space?' Or the classic I heard on Friday, 'How can we help our customers in this space going forward?' I think I may have caught this expression at source, as I've yet to hear it said outside my own working environment. So I'm on a personal crusade to stamp it out before it starts infecting other City institutions. Wish me luck in this space."
Colin, London
19.
"The one phrase that inspires a rage in me is
from the get-go
."
Andy, Herts
20.
"'Going forward' is only half the phrase that gets up my nose - all politicians seem to use the phrase
go forward together
. 'We must... we shall... let us now... go forward together'. It gives me a terrible mental image of the whole country linking arms and goose-stepping in unison, with the politicians out in front doing a straight-armed salute. Is it just me?"
Frances Smith, Toronto, Canada
21.
"I am a financial journalist and am on a mission to remove words and phrases such as
360-degree thinking
from existence."
Richard, London
22.
"The latest that's stuck in my head is
we are still optimistic things will feed through the sales and delivery pipeline
(ie: we actually haven't sold anything to anyone yet but maybe we will one day)."
Alexander, Southampton
23.
"I worked in
PR
for many years and often heard the most ludicrous phrases uttered by CEOs and marketing managers.
One of the best was,
we'd better not let the grass grow too long on this one
. To this day it still echoes in my ears and I giggle to myself whenever I think about it. I can't help but think insecure business people use such phrases to cover up their inability for proper articulation."
Leon Reilly, Ealing, London
24.
"Need to
get all my ducks in a row
now - before the five-year-olds wake up."
Mark Dixon, Bridgend
25.
"Australians have started to use auspice as a verb. Instead of saying, 'under the auspices of...', some people now say things like,
it was auspiced by...
"
Martin Pooley, Marrickville, Australia
26.
"My favourite:
we've got our fingers down the throat of the organisation of that nodule
. Translation = Er, no, WE sorted out the problems to cover your backside."
Theo de Bray, Kettering, UK
27.
"The health service in Wales is filled with managers who use this type of language as a substitute for original thought. At meetings we play health-speak bingo; counting the key words lightens the tedium of meetings - including, most recently,
my door is open on this issue
. What does that mean?"
Edwin Pottle, Llandudno
28-29.
"The business phrase I find most irritating is
close of play
, which is only slightly worse than
actioning
something."
Ellie, London
30.
"Here in the US we have the cringe-worthy
and also in addition
. Then there's the ever-eloquent 'where are we at?' So far, I haven't noticed the UK's
at the end of the day
prefacing much over here; thank heavens for small mercies."
Eithne B, Chicago, US
31.
"The expression that drives me nuts is
110%
, usually said to express passion/commitment/support by people who are not very good at maths. This has created something of a cliche-inflation, where people are now saying 120%, 200%, or if you are really REALLY committed, 500%. I remember once the then-chancellor Gordon Brown saying he was 101% behind Tony Blair, to which people reacted 'What?
Only
101?'"
Ricardo Molina, London, UK
32.
"My least favourite business-speak term is
not enough bandwidth
. When an employee used this term to refuse an additional assignment, I realised I was completely 'out of the loop'."
April, Berkeley, US
33.
"I once had a boss who said, '
You can't have your cake and eat it, so you have to step up to the plate and face the music
.' It was in that moment I knew I had to resign before somebody got badly hurt by a pencil."
Tim, Durban
34.
"
Capture your colleagues
- make sure everyone attends that risk management workshop (compulsory common sense training for idiots)."
Anglowelsh, UK
35-37.
"We too used to have daily
paradigm shifts
, now we have
stakeholders
who must
come to the party
or be left out, or whatever."
Barry Hicks, Cape Town, RSA
38.
"I have taken to playing buzzword bingo when in meetings. It certainly makes it more entertaining when I am
feeding it back
(or should that be
cascading
) at work."
Ian Everett, Bolton
39.
"In my work environment it's all
cascading
at the moment. What they really mean is to communicate or disseminate information, usually downwards. What they don't seem to appreciate is that it sounds like we're being wee'd on. Which we usually are."
LMD, London
40.
"At a large media company where I once worked, the head of human resources - itself a weaselly neologism for personnel - told us that she would be
cascading down
new information to staff. What she meant was she was going to send them a memo. It was one of the reasons I resigned - that, and the fact that the chief exec persisted on referring to the company as
a really cool train set
."
Andrew, London
41.
"Working for an American corporation, this year's favourite word seems to be
granularity
, meaning detail. As in 'down to that level of granularity'."
Chris Daniel, Anaco, Venezuela
42.
"On the wall of our office we have a large signed certificate, signed by all the senior management team, in which they solemnly promise to
leverage
their talents, display and inspire 'unyielding integrity', and lots of other pretentious buzz-phrases like that. Clueless, the lot of them."
Chris K, Cheltenham UK
43.
"After a
reduction in workforce
, my university department sent this notice out to confused campus customers: 'Thank you for your note. We are assessing and mitigating immediate impacts, and developing a high-level overview to help frame the conversation with our customers and key stakeholders. We intend to start that process within the week. In the meantime, please continue to raise specific concerns or questions about projects with my office via the Transition Support Center..."
Charles R, Seattle, Washington, US
44.
"I was told I'd be
living the values
from now on by my employers at a conference the other week. Here's some modern language for them - meh. A shame as I strongly believe in much of what my employers aim to do. I refuse to adopt the voluntary sectors' client title of 'service user'. How is someone who won't so much as open the door to me using my service? Another case of using four syllables where one would do."
Upscaled Blue-Sky thinker, Cardiff
45.
"Business talk
2.0
is maddening, meaningless, patronising and I despise it."
Doug, London
46.
"Lately I've come across the
strategic staircase
. What on earth is this? I'll tell you; it's office speak for a bit of a plan for the future. It's not moving on but moving up. How strategic can a staircase really be? A lot I suppose, if you want to get to the top without climbing over all your colleagues."
Peter Walters, Cheadle Hulme, UK
47.
"When a stock market is down why must we be told it is
in negative territory
?"
Phil Linehan, Mexico City, Mexico
48.
"The particular phrase I love to hate is
drill down
, which handily can be used either as an adverb/verb combo or as a compound noun, ie: 'the next level drill-down', sometimes even in the same sentence - a nice bit of multi-tasking."
B, London
49.
"Thanks for the impactful article; I especially appreciated the level of granularity. A
high altitude view
often misses the siloed thinking typical of most businesses. Absent any scheme for incentivitising clear speech, however, I'm afraid we're stuck with biz-speak."
Timothy Denton, New York
50.
"It wouldn't do the pinstripers any harm to crack a smile and say what they really felt once in a while instead of trotting out such clinical platitudes. Of course a group of them may need to workshop it first:
Wouldn't want to wrongside the demographic
."
Trick Cyclist, Tripoli, Libya
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