I agree with the above post; those guys should not be representing their company that way. I went to a Cleveland/Bridgestone fitting yesterday and it was a great experience. I went there to test out the new Cleveland drivers and narrow down my choices and the rep was super nice and informative. He wasn't real busy so we ended talking for awhile and going through a bunch of different combos. He even told me to get my driver out of my car and do a side-by-side comparison. The Bridgestone guys were equally was friendly and helpful. It sucks you had a bad experience with Calloway, especially since you drove a decent distance to get there.