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**bingookenoo** · 05-19-2012, 03:49 AM

Good point, I should let them know as I do have his name. Though I am not looking for any hand outs, just disappointed and your right, if they don't know about it they can't fix it.

Yeah you gotta let the company know about this. A friend told me he'd rather a customer called with a gripe than a cancellation, can't fix it unless he knows about it.

05-19-2012, 03:49 AM	#24
bingookenoo Join Date Oct 2005 Posts 380 Senior Member	Good point, I should let them know as I do have his name. Though I am not looking for any hand outs, just disappointed and your right, if they don't know about it they can't fix it. Yeah you gotta let the company know about this. A friend told me he'd rather a customer called with a gripe than a cancellation, can't fix it unless he knows about it.
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