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**Apparpsmose** · 08-27-2011, 01:48 AM

Argh, I'm really pissed off! I've ordered one of the HP Touchpads through the CarphoneWarehouse which was supposed to be delivered today. I've been hanging around all day waiting for it and according to the tracking website it was out for delivery at 9am this morning.

I've kept checking in on it every now and then just because I've had little else to do today (Work from home, been a slow day) and noticed at 2pm that it had flashed up on the tracking site saying it had been delivered.... with the WRONG postcode about 10 minutes earlier.

I called up the delivery company (Yodel if anyone is interested) who confirmed that they have my correct name and address down on the system and were nice enough to give me the number of the branch office and the mobile number of the delivery driver - I called the office who after 10 mins hadden't answered the phone so I called the driver, he picked up the second time I called and said that he hadn't delivered to my road yet. I told him that the tracking site says it had already been delivered and he had a "rummage" around in the van before saying that he still had my parcel with him and would be by a bit later. I thought, "OK then", and accepted it might have been some sort of mix up on the tracking site.

It's now 17.45 and theres still no sign of the guy and the tracking site now has an option to view "Proof of the delivery"!!!!!!!!!! (I can't see it as I am the recipient), so it MUST have gone to the wrong address and someone has signed for it, despite it having my name all over it!!! The main line to the head office is closed, the branch office still doesn't pick up the phone (Just rings forever) and the driver isn't picking up his phone either. As it's bank holiday Friday this now means I can get in contact with anybody until Tuesday at the earliest.

/RANT!!!!!!

08-27-2011, 01:48 AM	#1
Apparpsmose Join Date Oct 2005 Posts 524 Senior Member	Incompetent, thieving or both! Argh, I'm really pissed off! I've ordered one of the HP Touchpads through the CarphoneWarehouse which was supposed to be delivered today. I've been hanging around all day waiting for it and according to the tracking website it was out for delivery at 9am this morning. I've kept checking in on it every now and then just because I've had little else to do today (Work from home, been a slow day) and noticed at 2pm that it had flashed up on the tracking site saying it had been delivered.... with the WRONG postcode about 10 minutes earlier. I called up the delivery company (Yodel if anyone is interested) who confirmed that they have my correct name and address down on the system and were nice enough to give me the number of the branch office and the mobile number of the delivery driver - I called the office who after 10 mins hadden't answered the phone so I called the driver, he picked up the second time I called and said that he hadn't delivered to my road yet. I told him that the tracking site says it had already been delivered and he had a "rummage" around in the van before saying that he still had my parcel with him and would be by a bit later. I thought, "OK then", and accepted it might have been some sort of mix up on the tracking site. It's now 17.45 and theres still no sign of the guy and the tracking site now has an option to view "Proof of the delivery"!!!!!!!!!! (I can't see it as I am the recipient), so it MUST have gone to the wrong address and someone has signed for it, despite it having my name all over it!!! The main line to the head office is closed, the branch office still doesn't pick up the phone (Just rings forever) and the driver isn't picking up his phone either. As it's bank holiday Friday this now means I can get in contact with anybody until Tuesday at the earliest. /RANT!!!!!!
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