[MipRippoomamn]

Yes Children, it's that time of the week again!



Me: Hello *** Computers, can I help you?

Cust: Yeah, we dropped a laptop off start of the week under the name of Susan. It was having a new screen fitted?

Me: OK, surname Susan? Let me just look for you... *search the workshop and completed jobs shelves, nothing* Are you sure it was booked in under Susan?

Cust: Yeah.

Me: The surname is Susan?

Cust: No, that's my real name.

Me: Real name? What's your "last" name then please?

Cust: Peckam.

Me: OK, Peckam, give me a moment *go searching again, still nothing* OK, I can't see anything, are you sure it was booked in under the name Peckam?

Cust: No, it wasn't booked in under my name, we left my boyfriends name.

Me: *internal sigh* OK. and what name is that please?

Cust: Ryan.

Me: Is that his last name?

Cust: No.

Me: Can I have his last name please? *or possibly something sharp to jab repeatedly into my wrist*

Cust: Walker

Me: OK, bear with me. *search again, still nothing* I can't see anything under those names, do you know the phone number that was left and perhaps I can identify it that way?

Cust: Erm... I dunno, my Dad dropped it off.

Me: Alright, does he share your surname?

Cust: No.

Me: What's his surname please?

Cust: Baxter.

Me: Alright, let me look again. *again, nothing under that name* I still can't see anything, what make and model was the laptop? Perhaps I can identify it from that?

Cust: Oh it's not with you!

Me: Pardon?

Cust: We picked it up on Wednesday, I just wanted to ask a question about upgrading it.

Me: http://www.youtube.com/watch?v=RYXYmYq3kWc