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**jurhoonee** · 01-17-2010, 07:33 AM

]Never buy an O2 contract from anyone but an O2 shop or online, as the contracts are run by carphonewarehouse / phones4u rather than direct with O2. This means you have less flexibility with the bolt ons etc and cannot speak to O2 customer service direct.

WTF? I bought my iPhone from carphone warehouse and my bill comes direct from o2, I have an o2 website login to check my bill, and when I ring 2302 I get directly through to o2 customer services.

I dunno if it's the same for all phones they sell....?

I wouldn't recommend carphone warehouse though - I didn't have a problem but I have heard a lot of horror stories!

01-17-2010, 07:33 AM	#3
jurhoonee Join Date Oct 2005 Posts 561 Senior Member	]Never buy an O2 contract from anyone but an O2 shop or online, as the contracts are run by carphonewarehouse / phones4u rather than direct with O2. This means you have less flexibility with the bolt ons etc and cannot speak to O2 customer service direct. WTF? I bought my iPhone from carphone warehouse and my bill comes direct from o2, I have an o2 website login to check my bill, and when I ring 2302 I get directly through to o2 customer services. I dunno if it's the same for all phones they sell....? I wouldn't recommend carphone warehouse though - I didn't have a problem but I have heard a lot of horror stories!
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