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**quack!** · 04-05-2009, 11:18 AM

True, but perhaps I didn't make it clear enough that I literally had to turn the offer down a good 3-4 times before I gave my final response as to why I didn't want the extras. It was almost like she was arguing with me about it. "Sir, I just don't see why you wouldn't take the package, it's a great deal," "It's only a few more dollars," etc.

Yes, its called "overcoming objections" and its actually a part of the training. They literally have to ask you a certain set number of times before they are allowed to move on, or they are considered to have not done their jobs and can get in trouble.

Funny world, isn't it?

04-05-2009, 11:18 AM	#14
quack! Join Date Oct 2005 Posts 607 Senior Member	True, but perhaps I didn't make it clear enough that I literally had to turn the offer down a good 3-4 times before I gave my final response as to why I didn't want the extras. It was almost like she was arguing with me about it. "Sir, I just don't see why you wouldn't take the package, it's a great deal," "It's only a few more dollars," etc. Yes, its called "overcoming objections" and its actually a part of the training. They literally have to ask you a certain set number of times before they are allowed to move on, or they are considered to have not done their jobs and can get in trouble. Funny world, isn't it?
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