1. A lot of members on Whirlpool have not used a Telstra product and simply bash them and other Telstra users because they think they are the superior nerd.
2. I don't find their value for money good either. The only broadband product I think is worth considering is their extreme cable offerings 30000/1000 (many users benching around 33Mbit as T$ don't cap the speed, it's the max cable performance). Without doubt the leader in Aussie broadband performance.
Anyhow... I know this looks like I'm pro Telstra. Though the fact is I rather an ADSL2+ offering with VoIP and a big data package. Like iinet's naked DSL. I just find Whilpool users to be very one sided and think all that people need the internet is for huge amounts of P2P traffic and thus rendering any other ISP's offering besides the likes of Internode etc etc completely useless.