DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate - View Single Post - GRrrr! I hate dealing with level 1 tech support!

**Hodstcopter** · 09-13-2007, 11:32 PM

I also did level 1 tech support for a year. From my experience there was about... 30% who were morons who couldn't tell their left shoe from their right, 50% who were smart enough to listen in training, can follow the checklist they are given, have what they also might need bookmarked on their internal website, and then there was that 10% that could run circles around the IT guy that managed the computers and network at the call center. I laugh big time at most the level 1 people at my ISP. They are so stupid, it's always my routers fault for all the problems that i get. It's sad how many times they will say the problem is my fault and there isn't anything she can do.

09-13-2007, 11:32 PM	#7
Hodstcopter Join Date Oct 2005 Posts 440 Senior Member	I also did level 1 tech support for a year. From my experience there was about... 30% who were morons who couldn't tell their left shoe from their right, 50% who were smart enough to listen in training, can follow the checklist they are given, have what they also might need bookmarked on their internal website, and then there was that 10% that could run circles around the IT guy that managed the computers and network at the call center. I laugh big time at most the level 1 people at my ISP. They are so stupid, it's always my routers fault for all the problems that i get. It's sad how many times they will say the problem is my fault and there isn't anything she can do.
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