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**Gromiaaborn** · 11-14-2006, 06:15 AM

I think the greatest bubble in todays IT business is the assumption that all Indians are fluent in English because the language has the status of being official there.

Think again. [help]

I agree here. Whilst out in India, 99% of people speak English, there are those that still use it badly and don't have a full grasp of it because it's not their mother-tongue. I'm not prejudice against Indians or any other nationality, if they can do the job well, I'm 100% for the out sourcing. If however they cannot, I think it is better left to those who can.

Just for the record, some of my best customer service has been via Indian Call Centers.

11-14-2006, 06:15 AM	#16
Gromiaaborn Join Date Oct 2005 Posts 470 Senior Member	I think the greatest bubble in todays IT business is the assumption that all Indians are fluent in English because the language has the status of being official there. Think again. [help] I agree here. Whilst out in India, 99% of people speak English, there are those that still use it badly and don't have a full grasp of it because it's not their mother-tongue. I'm not prejudice against Indians or any other nationality, if they can do the job well, I'm 100% for the out sourcing. If however they cannot, I think it is better left to those who can. Just for the record, some of my best customer service has been via Indian Call Centers.
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