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**Gromiaaborn** · 11-14-2006, 10:32 AM

The poor customer service is because of what BT is paying for, because people from India are not any less skilled. There are plenty of outsourcing companies in India that know a helluva lot more about IT than you ever will. Just because they talk with a thick accent doesn't make them any less knowledgeable on a technology. You know, your comment is downright racist and shows your ignorance. Place the blame on BT for paying for sub-par support, not on the Indians working for BT. Calling them idiots simply because that is where they live and work is racist. Yeah, Dell's outsourcing of some of their tech support pisses me off, but I don't call them idiots because they work for a company in a foreign country where they're not graded on their linguistic skills.

I think you're missing the point here, dude! GG isn't calling them racist, be based on their nationality OR linguistic skills. He's basing his completely non-racist argument on the terrible customer support that alot of us have agreed on, which is due mainly to the language barrier put up by the outsourcing.

I for one know that GG is not racist and I know that people who could have taken MASSIVE offence to this thread have instead laughed in it.

I feel your post here is baiting GG into either attacking you or making another comment which can again be deemed racist!

11-14-2006, 10:32 AM	#29
Gromiaaborn Join Date Oct 2005 Posts 470 Senior Member	The poor customer service is because of what BT is paying for, because people from India are not any less skilled. There are plenty of outsourcing companies in India that know a helluva lot more about IT than you ever will. Just because they talk with a thick accent doesn't make them any less knowledgeable on a technology. You know, your comment is downright racist and shows your ignorance. Place the blame on BT for paying for sub-par support, not on the Indians working for BT. Calling them idiots simply because that is where they live and work is racist. Yeah, Dell's outsourcing of some of their tech support pisses me off, but I don't call them idiots because they work for a company in a foreign country where they're not graded on their linguistic skills. I think you're missing the point here, dude! GG isn't calling them racist, be based on their nationality OR linguistic skills. He's basing his completely non-racist argument on the terrible customer support that alot of us have agreed on, which is due mainly to the language barrier put up by the outsourcing. I for one know that GG is not racist and I know that people who could have taken MASSIVE offence to this thread have instead laughed in it. I feel your post here is baiting GG into either attacking you or making another comment which can again be deemed racist!
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