Assalamu Alaykum wa Rahmatullah Jazakumullahu khairan for the replies. I formatted the while hard drive at least ten times. We do not have a Sony service centre for laptops here in Bangladesh The laptop is actually from the USA. Should I send it back to the relative who gave it to me hadiya? Does anyone know, would it be possible for him to do anything about it there? Please help for Allahs sake as I really dont have access to pc facilities elsewhere, And can't afford to buy another pc, and my iman would really take a beating without a daily Dose of Shaykh Hussain Abdus Sattar and Shaykh Kamaluddins audios.