True, but at the same time some people need to lose the entitlment attitude. LIke the dummies who posted that junk on youtube about excess baggage. Its up the company if they want to waive it. To many people gimmie gimmie gimmie. Like one of my wife's friends she got back from her deployment and when at lunch asked about a military discount. That i have no issue with, i dont do it, but I understand it. When they said no she asked what about a just got back from afghanastan discount. I hate it when people do that.