As a disbled vet and a Veteran's Service Rep for the VA, I can speak from experience when I say they VA is working very hard to try to address the needs of all veterans. My office in central Florida is 80% vetean operated with 50% of them being disabled veterans. We have so many employees that some are forced to work from home. The problem we have is that every person that ever signed on the dotted line, regardless of washing out in boot camp or receiveing a less than honorable discharge, thinks they are entitled to benefits. Since we have to address every issue every time, no matter how many times we tell them they don't qualify, it takes away from us taking care of vets that honestly earned and need their benefits.