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Old 06-12-2006, 09:31 PM   #1
Clesylafabada

Join Date
Oct 2005
Posts
367
Senior Member
Default Ebay seller was suspended, help?
Hey guys I got this e mail from ebay today. I bought a PS1 from a guy and he had a good rating, was legit, and answered my questions. Upon winning the auction I got an e mail and everything but then I open my e mail and see this...

The following is a notice from eBay Trust & Safety regarding:

Item Number - XXXXXXXXXXXXXXX

Item Title - Sony PlayStation - Game console - light gray

Our records show that you were a bidder or buyer of one or more of this
seller's items. We recently removed this seller's active listings and suspended
the seller's trading privileges. Due to privacy concerns we cannot share
further details about this seller.

If the seller asks you to complete this transaction outside of eBay, we
strongly recommend that you do not proceed with the transaction. Transactions
for items listed on eBay but then completed off of the eBay platform are not
covered by buyer protection programs offered by eBay and can be highly
indicative of fraud. For more information on Offers to Buy or Sell Outside of
eBay, copy and past the following Help Page link into your browser:
http://pages.ebay.com/help/policies/...ebay-sale.html.

If you have already paid for this item but have not received it, you should
take all possible steps to receive reimbursement.

1. Stop payment with your bank if you paid by check.
2. Contact the Security Department of your credit card company to file a
chargeback if you paid via credit card.
3. If you paid via Western Union or MoneyGram, contact the company directly
(Western Union 800-325-6000 or MoneyGram 800-926-9400).
4. If you paid with PayPal, you may be eligible for up to $1,000 USD coverage
at no cost. To file a claim with PayPal, login to your PayPal account and copy
and paste the following link into your web browser:
https://www.paypal.com/cgi-bin/websc...-buyer-outside Scroll
down to the bottom of the page and click on the File a Claim link. PayPal
claims must be filed within 45 days of the close of the listing. It may take at
least 30 days to complete the investigation and resolve the dispute.
5. If you did not pay with PayPal and would like to file a claim with eBay,
please initiate the Item Not Received Process online directly from the Security
and Resolution Center at the bottom of the eBay.com page.
6. eBay claims must be filed within 60 days of the end of the listing.

Our goal is to ensure that your eBay experience is safe so that you can buy
confidently. It is rare that something goes wrong with a transaction on eBay.
However, in the event it does, we would like to provide as much assistance as
possible to help resolve the issue.

Please do not respond to this email, as your reply will not be received.

Regards,

Customer Support (Trust and Safety Department)I paid him via paypal a while ago. It says I should file a dispute with paypal. Has anyone done this before? How likely will it be that I will get my money back? I think it was $25 in total.
Clesylafabada is offline




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