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TORONTO - A struggling southern Ontario clinic after an aged person who broke her hip falling in the entry part of the service was advised to call an ambulance for aid was in damage-control mode Wednesday. http://healthandfitness.sympatico.ca...pital/ce94dfeb The event, that has made worldwide headlines, drew howls of outrage from provincial politicians. Modern Conservative Leader Tim Hudak named it "outrageous" the 82-year-old girl could be handled this way. "That a senior could be left in a hall at a, while they said paramedics needed to be summoned from beyond your jurisdiction for half an hour?" Hudak fumed. "We have been in... Ontario. This is actually the way you're likely to handle a senior? It's wrong." Doreen Wallace's family says they certainly were told an ambulance would need to be named after she broke her hip and lower her arm when she dropped within the gates of the Higher Niagara General Hospital early in the day this month. An ambulance was called, but by the full time an hour was arrived half by it later, her care had been given by a passing surgeon. Associates from the Niagara Health System said it's still uncertain who made the 911 phone from the hospital, or whether hospital team released these directions. They said three personnel did visit her help, including an off-duty nurse. Nevertheless, clinic leaders recognized correct process was not adopted in Wallace's case. They also said similar incidents happened at exactly the same hospital recently by which individuals who needed help just away from walls were also advised to call an ambulance for aid. "This situation was crystal clear: within our four walls, one never calls an mentioned Kevin Smith, a manager employed by the government in August to supervise the embattled health program. "The proven fact that somebody made an error, it had been only that: an mistakes and error occur. However the proven fact that the problem has occurred on several occasion, without modification, issues us deeply about design and method and interaction and accountability." Jones said he talked to Wallace, who had been visiting her dying spouse, on Wednesday and she appears to be "doing in addition to expected." The Niagara Health System has apologized to the household. A healthcare facility authority said it'll concentrate on a fast reaction and perform a evaluation to discover what happened and transfer to the best clinical setting as time goes by. There no ideas to fire any team, Smith said. Health Minister Deb Matthews was inaccessible to consult with journalists Wednesday, but said in a record she was "disappointed" by the "regrettable situation." "I expect the results of that evaluation help assure that what happened to Doreen Wallace doesn't occur again," she said within an mail. However, questions remain about why such situations maintain happening at a healthcare facility. In July, the partner of a Niagara Falls councillor wanted aid for his hardly aware partner, who had been in a healthcare facility parking lot. He said he was advised to call an ambulance. In April, when he hurried in to the emergency department that paramedics could be sent his ill girlfriend was driven by Charlie Poisson, 45, to a healthcare facility, simply to be told. When no paramedics came after around three to 5 minutes, Jennifer James, 39, was taken inside in a wheelchair and received treatment. She died five days after being accepted, seemingly of a "catastrophic center event." Recently chosen New Democrat Cindy Forster, who shows the southern Ontario driving of Welland, said several local citizens have lost faith within their hospitals. "Clearly there's a lack of confidence concerning the Niagara Health System for those who reside in the towns which are maintained by the Niagara Health System," she said. "And I usually say that trust and confidence occurs at the front end door of every some of those websites of the Niagara Health System." After it came under fire for a dangerous episode of C - the ruling Liberals hired Smith to the program - the biggest in Ontario. difficile. It includes one ambulatory treatment center and six clinic websites. Notice to readers: This can be a fixed account. An early on version noted that Wallace broke her leg in the place of her hip. ...absolutely disgraceful!!! this heartless conduct has become more and more blatant...makes me ill. (...but insufficient to visit the hospital!)