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**RayFairhurst** · 09-22-2012, 01:17 AM

I don't know if it is universal, but telephone etiquette in the corporate setting as taught by secretarial schools (I think it is American-oriented ) is to drop the use of "Hello" and instead identify the name of the office and greet the caller --" XYZ Company, good morning/good afternoon (whatever)." (The other version is, " XYZ Company, may I help you? " )

If this is the practice encouraged in Thailand, then this is easier to get used to since "Sawatdee" sounds quite natural.

09-22-2012, 01:17 AM	#9
RayFairhurst Join Date Oct 2005 Posts 496 Senior Member	I don't know if it is universal, but telephone etiquette in the corporate setting as taught by secretarial schools (I think it is American-oriented ) is to drop the use of "Hello" and instead identify the name of the office and greet the caller --" XYZ Company, good morning/good afternoon (whatever)." (The other version is, " XYZ Company, may I help you? " ) If this is the practice encouraged in Thailand, then this is easier to get used to since "Sawatdee" sounds quite natural.
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