Hi, I am experiencing the same problem getting my water from Evotrition. I placed my order on December 27th and have not received it, all it says is that it's processing. If they are out of stock they need to plainly put that on their order screen so we can go somewhere else. I sent them a email, and called them twice so far and no response. The second message I told them I wanted to cancel my order due to their poor customer service. I need to go online and see if they money has been removed from my account. What a pain. So I found Missouri Medical Supply today just like you. I live about a hour from their location so I am hoping it gets her asap. I placed it around 4 and when I looked a bit ago I had received a email from them saying it shipped at 4:35 this afternoon! I wanted to begin my injections on Saturday! I had text messaged them and asked if there was anyway it could be here by Friday, they returned my call saying they could send it priority mail but it still would probably be Saturday or Monday. ugggggg!!! Hard to believe that the HCG from India was here in less than a week but something from Colorado still isn't here after 12 days. So my advice....if you need water, try Missouri Medical Supply! Go Missouri!