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**Haremporblape** · 09-21-2010, 12:03 AM

I guess the moral of the story is, people don't like their computer's setup touched. Even if it's doing them a favour. Sometimes it's prudent to just do what they paid for and leave the rest for them to sort out. This way you might even get more repeat business.

QFT, my dad's been doing PC repair for about the last 8 years and I help out whenever I'm back from Uni (and need some cash) even in that situation if they have paid for something we'd always call up first and just explain "You're computer is full of viruses BECAUSE your anti-virus is so out of date, I'd recommend getting rid of it and we'll put a free one on (MSE)"

99% of the time they are fine with it.... every now and again you'll get the conversation like that and we've just said "No problem, but we are warning you, it WILL get infected again"

2 weeks later they are back again.... we say "Told you so" and take another £50 off them to repair it again. They generally are happy to go with what we suggest the second time around [rofl]

09-21-2010, 12:03 AM	#5
Haremporblape Join Date Oct 2005 Posts 440 Senior Member	I guess the moral of the story is, people don't like their computer's setup touched. Even if it's doing them a favour. Sometimes it's prudent to just do what they paid for and leave the rest for them to sort out. This way you might even get more repeat business. QFT, my dad's been doing PC repair for about the last 8 years and I help out whenever I'm back from Uni (and need some cash) even in that situation if they have paid for something we'd always call up first and just explain "You're computer is full of viruses BECAUSE your anti-virus is so out of date, I'd recommend getting rid of it and we'll put a free one on (MSE)" 99% of the time they are fine with it.... every now and again you'll get the conversation like that and we've just said "No problem, but we are warning you, it WILL get infected again" 2 weeks later they are back again.... we say "Told you so" and take another £50 off them to repair it again. They generally are happy to go with what we suggest the second time around [rofl]
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