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Old 02-13-2008, 03:29 AM   #5
payporanymn

Join Date
Oct 2005
Posts
444
Senior Member
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Companies can charge you whatever the hell they like, provided they give you a heads up and an option to cancel like they have (some contracts I think say have to give you 30 days notice but that depends on the company)

Its not very customer friendly but I don't think there is anything stopping them unfortunantly.


Edit -

As chris said, its very cheeky pulling the whole "Systems cant cope" cop-out, its not the customers fault its their's.

But on the other hand is anyone really going to make a fuss about a potential 32p saving
I know it's only 32p, but it's the sneaky underhand way that they've gone about it. I wonder how many other companies and retailers have done something similar in light of the recent change? Could prove to be a real money-making scheme.

That said, my Dad is generally happy with the price and level of service that he gets from them, so he will be staying with them Was just a little taken aback with their email.
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