[Xewksghy]

And does anyone actually get 50mb speeds with any degree of regularity?

Reason I'm asking is it's been installed here for a good month or so now, infact maybe even 2 months I can't remember exactly, but I very rarely get 50mb speeds.

Now I would therefore expect Virgin to say to me "it depends on the distance blah blah", but that's not really true with fibre optic is it? (genuine Q I'm not sure)
BUT having said that, the most I've seen it do is 8mb/sec, yes 8 on an actual d/l, which is awesome, so I know it CAN do it, it just very rarely does.

Also when I look at the virgin status page it's always red lighted on the broadband, so I'm just looking to see if other users get the advertised speed? and if it's free from throttling? which they advertise it as being.

[WrinnaArraple]

Try downloading a driver file from nvidia or ati, as there servers are very fast

Also run a speedtest here:

http://www.speedtest.net/

And post your results.

(Im on 20mb virgin and always get max speed, unless I am naughty and they throttle me...well throttle the speed, not me personally)[rofl]

[RalfDweflywex]

We've got 20mb Virgin at my parents house as well which usually runs at about that. My dad averages 19-20mb and I get a constant 13mb due to our crappy wireless router.

To be honest thats more than quick enough for me, I have trouble finding servers able to offer up files at 20mb, let alone 50mb or higher. Also I have never noticed it throttle back with any relation to time of day or download amounts.... maybe we are lucky!

Newsgroups are always nice and fast though [thumbup]

[Xewksghy]

Nvidia/ATI are the servers I usually use to test it, they are awesome, also the speedtests vary, the virgin one that the engineers use shows it does 48 or so alot of the time, speedtest.net just said 30mb down.

the ATI server just topped out at 3.5mb/s, but as you said above^ Newsgroups are where I saw 8mb/s.

It's really odd, I was previously on 10mb service and that was always maxing out at 1mb/s until the bandwidth throttle came on, but this is completely random :S

[glamourcitys]

Im on Virgin 50mb. And I get 50mb all the time, no question. Here's a few results from speedtest.net.





Not had any issues yet, the service is brilliant for me.

[TNgqZhLR]

Im on Virgin 50mb. And I get 50mb all the time, no question. Here's a few results from speedtest.net.





Not had any issues yet, the service is brilliant for me.

50 down and 1.5 up?

Damn, ISP's need to get their **** together.

[JennaJJxoxoxo]

I heard 20mb was being upgraded to 50mb? Anyone got a link to the rollout schedule?

[glamourcitys]

I heard 20mb was being upgraded to 50mb? Anyone got a link to the rollout schedule?

Its not. Just as of October 1st 50Mb costs the SAME as 20Mb.

[bUqLfXRI]

They're comming to fit 50mb at my house on the 3rd of November.

They're also giving me free anytime calls and knocking £4.50 off my bill each month [rofl]

What! How did you get on!

[Zenunlild]

They're comming to fit 50mb at my house on the 3rd of November.

They're also giving me free anytime calls and knocking £4.50 off my bill each month [rofl]

Did you haggle this or is it an offer?

[JennaJJxoxoxo]

Did you haggle this or is it an offer?

Just what they offered me. I phoned up and said I had heard that 50mb was the same price as 20mb, I got some arrogant little knob jockey who started patronising me.

Anyway, he went away to check (in his mind to prove it was more expensive) and came back saying that as I had phone and internet then monthly charge wouldn't change for net, but that the phone would be put to anytime calls and included in the internet monthly charge.

Costing me £55 installation but I'll make that back in 2-3 months in call charges.

[bUqLfXRI]

Its not. Just as of October 1st 50Mb costs the SAME as 20Mb.

[shocked] Im on 20mb, but I also have some kind of loyalty discount applied. Ill try calling them up later.


Btw, I can max out my 20mbit, its brilliant.

[glamourcitys]

[shocked] Im on 20mb, but I also have some kind of loyalty discount applied. Ill try calling them up later.


Btw, I can max out my 20mbit, its brilliant.

Yeah, befoer 50Mb id been on 20mb since it was rolled out. But then i went to 50Mb once they lowered the price to the same of that as 20mb.

[onlyfun_biziness]

I am always able to max out my internet connection with Virgin, on 50mb now and I get 50mb 100% of the time, I live in Tonna, very close to Neath.

Have had a major problem thought since 12pm Friday, my internet has been completely down , first time it's ever been this long. Longest my internet has been off with NTL/Virgin since I had broadband installed in 2002 has bee 1hr tops, so it has been extremely reliable

My upstream power levels have jumped from their average of 35dBmV to 58.21 and it's completely killed my connection, have an engineer coming Monday afternoon, looking forward to seeing what the problem is, getting thousands of T3 errors in my modem logs.

Currently connected to my next door neighbours 10mb Virgin and it works great, I asked them first so it's ok [thumbup]

[bUqLfXRI]

Have had a major problem thought since 12pm Friday, my internet has been completely down , first time it's ever been this long. Longest my internet has been off with NTL/Virgin since I had broadband installed in 2002 has bee 1hr tops, so it has been extremely reliable

Like you my internet from NTL/VM was completely reliable in the past. However, this year, in June our internet went down for 5 days, and then again in late August for a full 6 days. The Indian call centres were terrible, completely utterly woeful. On the each occasion they would go through a 1 hour testing procedure with me. One said that she'd send an engineer around. This engineer got cancelled because my internet was apparantly fixed (it wasnt), after another 1 hour call (where they follow a step-by-step procedur) this guy deduced that the fault was at my end and I would need to call a technician.

Needless to say I was livid (he was painfully slow going through the 1 hour procedure and I had to prompt him many times to continue faster). I asked him how three PCs in my house could all break down at the same time (the router was working perfectly). He decided then that maybe it was VMs fault and he'd send an engineer around. Another annoying feature of these Indian call centres is that they promise you your services will be back up 10am the following day, this has never been true.

In fact, got through to a call centre in Liverpool once after I had demanded the address for headoffice so I could complain, the guy told me straight away that some hardware was broken in my server and that the fix date was a few days away. I was shocked..that nightmare I went through with the Indians was just a waste of time. Asked him why the Indians couldnt tell me this information and he just didnt know what to say. Asked him how I could get through to them, he said it was luck of the draw..which I think is complete bullshit.

Hmm..turned into quite the rant didnt it

[Xewksghy]

I am always able to max out my internet connection with Virgin, on 50mb now and I get 50mb 100% of the time, I live in Tonna, very close to Neath.

Have had a major problem thought since 12pm Friday, my internet has been completely down , first time it's ever been this long. Longest my internet has been off with NTL/Virgin since I had broadband installed in 2002 has bee 1hr tops, so it has been extremely reliable

My upstream power levels have jumped from their average of 35dBmV to 58.21 and it's completely killed my connection, have an engineer coming Monday afternoon, looking forward to seeing what the problem is, getting thousands of T3 errors in my modem logs.

Currently connected to my next door neighbours 10mb Virgin and it works great, I asked them first so it's ok [thumbup]

Could it be anything to do with my pc d'you think?
I'm using onboard LAN but it's a somewhat recent motherboard etc so I think it should be able to handle it no problem.

My levels are:

DS-1 DS-2 DS-3 DS-4
Frequency 307000000 299000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 49 48 50 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 3.67 3.24 3.62 N/A
RxMER
(dB) 36.39 36.39 36.61 N/A
Correctable
Codewords 0 0 0 N/A
Uncorrectable
Codewords 295 277 275 N/A





Sorry for crap C&P but you get the idea

[onlyfun_biziness]

Could it be anything to do with my pc d'you think?
I'm using onboard LAN but it's a somewhat recent motherboard etc so I think it should be able to handle it no problem.

My levels are:

DS-1 DS-2 DS-3 DS-4
Frequency 307000000 299000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 49 48 50 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 3.67 3.24 3.62 N/A
RxMER
(dB) 36.39 36.39 36.61 N/A
Correctable
Codewords 0 0 0 N/A
Uncorrectable
Codewords 295 277 275 N/A





Sorry for crap C&P but you get the idea

Your downstream power levels look fine to me, very close to mine, what are you upstream power levels?

Anything between 34 and 50dBmV should be fine, Virgin like the upstream power level though to be in the 40's.

[Yfclciak]

Im on 50 mb, I normally actually get 55mb.

My friend is on their 200mb trial at the moment [cursing]

[bUqLfXRI]

Im on 50 mb, I normally actually get 55mb.

My friend is on their 200mb trial at the moment [cursing]

[shocked][shocked] Is there more information on this service?

[Yfclciak]

[shocked][shocked] Is there more information on this service?

Its a private trial service, and its location based too. We signed up for 50mb years and years ago when that was being trialed, we got an insta invite for 200mb when that came about. Also trialed their IP TV.

There was a webpage you can use to sign up for being a trialist but I cba to look it up. Google it