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Customers call for Whole Foods boycott
From BBC It's the shop where wealthy American liberals buy their groceries. But the American supermarket chain Whole Foods Market has found itself at the centre of a storm of controversy after its chief executive, John Mackey, wrote an op-ed piece in the Wall Street Journal presenting a free market alternative to President Obama's proposed healthcare reforms. Mr Mackey began his article with a quote from Margaret Thatcher and went on to add that Americans do not have an intrinsic right to healthcare - an idea strongly at odds with the views of a large proportion of Whole Foods' customer base. The company, which has 270 stores in North America and the UK, sells organic vegetables, biodegradable washing powder and sustainable seafood to a well-heeled clientele and champions its liberal credentials. Customer protests It is hypocritical and disingenuous and it really cheapens the brand Emily Goulding, customer Former Whole Foods devotees responded to Mr Mackey's article by picketing outside branches of the store in Washington DC, Maryland, New York and Austin, Texas. Others stormed Twitter and Facebook to vent their rage and called on shoppers to boycott the store. Russell Mokhiber led picketers outside Whole Foods' P Street store in Washington DC. He said, "I have been a Whole Foods customer for many years but I, like many former customers, am disgusted by John Mackey's stance on healthcare." Representatives from the United Food and Commercial Workers (UFCW) labour union also picketed outside the Washington store. Protestors outside Washington DC store Protesters said they were disgusted by John Mackey's views on healthcare "Mackey's views are totally at odds with those of the company - he has to go," said UFCW spokesperson Mark Federici. Outside the store, customers Emily Goulding and Ileana Abreu said the controversy had made them think twice about shopping there. "It is hypocritical and disingenuous and it really cheapens the brand," said Ms Goulding. "Whole Foods is expensive but people shop here because they identify with the social conscience of the company - now it turns out that ethos was just a marketing exercise," added Ms Abreu. Response criticised Seemingly caught off-guard by the unfolding PR crisis, Whole Foods sought to distance itself from its chief executive's comments. "We've had a lot of emails and phone calls and people coming into our stores to talk about it," said Libba Letton, spokeswoman for Whole Foods. "Our top priority is addressing their concerns." Mark Rosenthal Mark Rosenthal has set up a "Boycott Whole Foods" page on Facebook But public relations experts criticised the store for bungling its response. "You have two choices: you either take a proactive approach and wade right in and sort it out or you sit back and wait," said Erica Iacono, executive editor of industry magazine PR Week. "The company seems to be taking a wait and see approach and hoping it goes away. It's a mistake." Massachusetts-based playwright Mark Rosenthal's "Boycott Whole Foods" Facebook page has so far attracted 24,738 fans, including supporters in the UK and Canada. Rosenthal said, "I read the article and it stunned me, the hubris of this man who has made his millions selling his products to progressives in America based on an image of caring for the community." Damage limitation John Mackey, who started with a single store in Texas in 1980 and has built a company worth $3.8bn (£2.3bn) on the Nasdaq stock exchange, has previously described himself as a free market libertarian. Whole Foods Market store Experts say the Whole Foods brand is strong enough to weather the storm Responding to the healthcare controversy in his Whole Foods blog, Mr Mackey said, "I gave my personal opinions... [the] company has no official position on the issue." As part of their damage limitation strategy, Whole Foods' in-house public relations division has created a forum on its website for customers to discuss the issue. There are nearly 17,000 posts, compared with 63 posts on the dairy-free forum. Some posts were scathing in their criticism of Mr Mackey but others defended the right of the controversial boss to express his views. One respondent said, "Bravo John Mackey! Finally we hear the voice of reason. I plan to start shopping in your store in protest at this liberal lunacy." I would urge customers to keep the big picture in mind when they are deciding whether or not to boycott the store Libba Letton, Whole Foods spokeswoman The controversy has come at a bad time for Whole Foods which is struggling to grow its sales during the recession. Dubbed "whole paycheque" by customers on account of high prices in-store, Whole Foods' share price is currently $28, more than 60% below its all-time high at the end of 2005. Strong brand Mr Mackey is known for his directness. He was recently quoted in a newspaper saying that as well as healthy, organic produce, "we sell a bunch of junk", a remark reminiscent of Gerald Ratner's 1992 comment that an item sold in his British jewellery chain was "total crap". The brand is strong enough to bounce back, predicted Iain Ellwood, head of consulting at global branding consultancy Interbrand. "They need to focus the public's attention back on the company's core principles as a community-based brand," he said. Carol Kramer drove from Virginia to Washington DC to join the protests Whole Foods' Libba Letton attempted to do just that, calling on customers to remember the grocer's long history in supporting sustainability and organic farming, food and nutritional labelling, and ethical treatment of animals. "I would urge customers to keep the big picture in mind when they are deciding whether or not to boycott the store," she said. Opinion was divided outside the P Street branch in Washington. While many customers entered the store undeterred by the controversy, some left empty-handed, vowing to shop elsewhere. Teacher Carol Kramer had driven from Virginia to take part in the protest. She said, "There are a lot of people out there who really invested in the Whole Foods brand, emotionally and financially. We are feeling really betrayed." |
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#2 |
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I with it. I think the guy made some poorly thought out points in a rather offensive way. No matter how Whole Foods tries to spin it as "Mackey's personal comments", he is ultimately the face and frontman for Whole Foods.
The more interesting facet of the story is all of the disturbing facts about the company and its actual business practices versus the perception of the community. I've been very rigid in observing a boycott of Walmart and doing the same with Whole Foods will be no problem. |
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#4 |
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From Wiki:
Organic foods are made according to certain production standards. For the vast majority of human history, agriculture can be described as organic; only during the 20th century was a large supply of new synthetic chemicals introduced to the food supply. This more recent style of production is referred to as "conventional," though organic production has been the convention for a much greater period of time. Under organic production, the use of conventional non-organic pesticides, insecticides and herbicides is greatly restricted and saved as a last resort. However, contrary to popular belief, certain non-organic fertilizers are still used. If livestock are involved, they must be reared without the routine use of antibiotics and without the use of growth hormones, and generally fed a healthy diet. In most countries, organic produce may not be genetically modified. It has been suggested that the application of nanotechnology to food and agriculture is a further technology that needs to be excluded from certified organic food[1]. The Soil Association (UK) has been the first organic certifier to implement a nano-exclusion[2]. Organic food production is a heavily regulated industry, distinct from private gardening. Currently, the European Union, the United States, Canada, Japan and many other countries require producers to obtain special certification in order to market food as "organic" within their borders. Most certifications allow some chemicals and pesticides to be used, so consumers should be aware of the standards for qualifying as "organic" in their respective locales. Historically, organic farms have been relatively small family-run farms[3] — which is why organic food was once only available in small stores or farmers' markets. However, since the early 1990s organic food production has had growth rates of around 20% a year, far ahead of the rest of the food industry, in both developed and developing nations. As of April 2008, organic food accounts for 1–2% of food sales worldwide. |
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#6 |
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I don't shop in there anyway. From BBC More than 50 studies were included in the review Organic food is no healthier than ordinary food, a large independent review has concluded. There is little difference in nutritional value and no evidence of any extra health benefits from eating organic produce, UK researchers found. The Food Standards Agency, which commissioned the report, said the findings would help people make an "informed choice". But the Soil Association criticised the study and called for better research. Researchers from the London School of Hygiene and Tropical Medicine looked at all the evidence on nutrition and health benefits from the past 50 years. Without large-scale, longitudinal research it is difficult to come to far-reaching clear conclusions on this, which was acknowledged by the authors of the FSA review Peter Melchett, Soil Association Among the 55 of 162 studies that were included in the final analysis, there were a small number of differences in nutrition between organic and conventionally produced food but not large enough to be of any public health relevance, said study leader Dr Alan Dangour. Overall the report, which is published in the American Journal of Clinical Nutrition, found no differences in most nutrients in organically or conventionally grown crops, including in vitamin C, calcium, and iron. The same was true for studies looking at meat, dairy and eggs. Differences that were detected, for example in levels of nitrogen and phosphorus, were most likely to be due to differences in fertilizer use and ripeness at harvest and are unlikely to provide any health benefit, the report concluded. The review did not look at pesticides or the environmental impact of different farming practices. Gill Fine, FSA director of consumer choice and dietary health, said: "Ensuring people have accurate information is absolutely essential in allowing us all to make informed choices about the food we eat. "This study does not mean that people should not eat organic food. "What it shows is that there is little, if any, nutritional difference between organic and conventionally produced food and that there is no evidence of additional health benefits from eating organic food." She added that the FSA was neither pro- nor anti-organic food and recognised there were many reasons why people choose to eat organic, including animal welfare or environmental concerns. Organic food is just another scam to grab more money from us Ishkandar, London Read your comments here Dr Dangour, said: "Our review indicates that there is currently no evidence to support the selection of organically over conventionally produced foods on the basis of nutritional superiority." He added that better quality studies were needed. Peter Melchett, policy director at the Soil Association said they were disappointed with the conclusions. "The review rejected almost all of the existing studies of comparisons between organic and non-organic nutritional differences. "Although the researchers say that the differences between organic and non-organic food are not 'important', due to the relatively few studies, they report in their analysis that there are higher levels of beneficial nutrients in organic compared to non-organic foods. "Without large-scale, longitudinal research it is difficult to come to far-reaching clear conclusions on this, which was acknowledged by the authors of the FSA review. "Also, there is not sufficient research on the long-term effects of pesticides on human health," he added. |
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#8 |
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The argument for me is about taste.
From my experience, industralized fruit, vegetables and meat are inferior to those raised by small local farmers. If it happens to be organically grown... that's a plus. Forget WholeFoods: support local farmers markets if you can. If fruit and vegetables are fresh, locally grown, and in season... the taste and texture is better ... and you'll tend to eat more of them: that is the heath benefit. I'm sitting here thinking about the black figs, the small yellow pears and small black/blue grapes that I'll find in the market for breakfast tomorrow morning. |
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#9 |
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I never shop in Whole Foods. I always knew it was really selling a bunch of baloney, the 'social consciousness" company BS.
It's a corporate behemoth like any other. Run by cold-blooded capitalist swine like any other. I go to Stiles vegetable market in midtown for my produce, and the ethnic stores of Astoria for my groceries. BOYCOTT WHOLE FOODS! |
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#10 |
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WHole foods is a crock. They put $$ into presentation and get $$$ back in profit, like many other places (Amish (oxymoronic) Market).
I do not agree with what the owner said, and I think it was blatantly stupid on his part (like a Vegetarian Food Chain owner being spotted eating a Hamburger), but what this stance on HEALTH CARE has to do with his food and his product is beyond me. The only tie, which nobody has even researched (as far as I know) is any financial support he may be giving to opposition positions to health care reform. Whether that be campaign contributions, advertisments, or donations to opposing organizations. Protesting a mans opinion seems really hyocritical and petty. You are allowed to disagree, but what does that have to do with the product he is selling (other than any possible connection I have mentioned)? As for Organic... I get a little wary about that. Dung is natural, and fertalizing with that is one possible source for the E-coli infestations of lettuce a while back. "Organic" does not always mean "clean". It also does not mean seasonal. You can grow tings organically and follow similar processes to get it cross-country. Tomatoes would be a good example. They pick them green and ship them because they are less likely to bruise or spoil on the way. By the time they get to the store , they have "ripened", but they still are not the same.... The things I do NOT like about some of the food engineering these days are when they focus on the appearance and shelf-life of a new strain rather than the TASTE. We get greener peppers and redder tomatoes, but they end up tasting bland. We get HUGE strawberries that have no zip to them anymore. But that is what the American People buy with almost everything in life. Good looking produce with very little taste. |
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I go to Stiles vegetable market in midtown for my produce, and the ethnic stores of Astoria for my groceries. Fresh and really cheap. There's probably a gulag-farm in Jersey. |
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#14 |
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Also, they don't pay their workers very well either, but they want you to work like you're getting paid $20 per hour!
And even if the food IS EVER proven to be more beneficial healthwise, I STILL wouldn't buy it. Docs & nutristionist tell us to eat this kind of produce because it is supposedly better for us, but if you're on a limited buget like me and your money only comes once a month like mine, then how is anyone supposed to afford this so-called more healthy food? ![]() |
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#16 |
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What planet are you living on? The food still has to be BOUGHT before it can be cooked.
If you think that your advise might be good for others, then why don't you try it first? Practice what you preach. It's called freedom of choice. I don't have to shop there if I don't want to! It's MY money, and I'll shop for groceries wherever I choose to. And you're right; It's NOT a good answer, and I DON'T want to hear it. ![]() |
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#18 |
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Rather than boycott: Why don't folks simply arrive at the local WF en masse and then chow down at the salad bar / prepared food section. Eat it all up and then just walk out the door. The whole gang would leave sated and, at the same time, keep a sizable chunk of cash from ending up in WF CE Mackey's pocket.
Of course if you hate their food or need to limit your intake of sodium then this might not be a good option. |
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#20 |
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