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Old 03-26-2013, 11:53 AM   #1
Jesslovers

Join Date
Oct 2005
Posts
366
Senior Member
Default The ability of an ADVERSE evaluation or article on DR1
It never ceases to surprise me how some companies respond on DR1 to bad evaluations or articles. I've lost count the quantity of instances DR1 has been confronted with legal action an such like as a result of bad evaluation or article. Some just don't have it and totally neglect to begin to see the chance in an adverse evaluation. Frequently in common Dominican style, they become defensive and attempt to deflect the responsibility. It was the Delete it or we shall never promote with you... See you in court, an such like. Some companies need certainly to open their eyes and understand why is definitely an chance to engage your customers and actually produce more business. This really is your opportunity to look good! Think about it like free marketing You'll produce a lot of new business, particularly via this forum that is read by a large number of people, if you're seen to be reacting and going above what's needed seriously to solve the issue. Then others uses your service or product, regardless of the bad evaluation, If you should be seen to be reacting and really care. People wish to feel comfortable and feel confirmed they have made the best choice in giving their company to you. This really is one reason evaluation sites are very common, after a choice has been made by them questions are posted by many people. They're searching for social evidence and some type of approval of the choice. So…. enough of the "cease or desist" e-mails and begin standing behind your product or service.
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