[GOLAGLULT]

I know what they are supposed to be efficient at.

I am wondering if their over the counter assistance is equal to their infield assistance. I found them pretty poor as far as the bare minimum goes, correct forms, assistance with other legal stuff. We've just been recalling how terrible the information and assistance was, wondering if it is an entire service failure of just the basic stuff that they are not very helpful with.

Like I said, anyone had one on experience, or just what has been read in the newspapers, online etc.