Adams Golf... What can I say. - DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate

**KLIMOV25gyi** · 07-17-2012, 02:11 AM

Well to make a long story short and tip my cap to a stand up company here we go. I've had quality issues with the last 2 drivers I've owned the f11 and f12 (not a problem with the 9064ls). In the mix somewhere with warranty replacement they sent me an extra driver. I notified them of it and teases that I'd trade it for a couple hats, with full intention to return the club of course. Laura the CS manager replied and told me she'd send a couple hats my way and thanked me for my honesty and to keep the club...

I know these clubs are marked up about 300% and it didn't cost them much but that sort of gesture from a company is sure to keep me buying from them for years to come.

A cheers for the lil' old club maker from Texas.

Sent from my iFun using Tapatalk. I should be working...

**CFstantony** · 07-17-2012, 02:23 AM

That is awesome! I love hearing about great customer service from companies like this. I have a story to share soon as well. Just waiting on it to arrive so I can take pictures!

**citicroego** · 07-17-2012, 05:44 AM

I have dealt with Adams a few times and they have always been top notch when it comes to customer service.

07-17-2012, 02:11 AM	#1
KLIMOV25gyi Join Date Oct 2005 Posts 479 Senior Member	Adams Golf... What can I say. Well to make a long story short and tip my cap to a stand up company here we go. I've had quality issues with the last 2 drivers I've owned the f11 and f12 (not a problem with the 9064ls). In the mix somewhere with warranty replacement they sent me an extra driver. I notified them of it and teases that I'd trade it for a couple hats, with full intention to return the club of course. Laura the CS manager replied and told me she'd send a couple hats my way and thanked me for my honesty and to keep the club... I know these clubs are marked up about 300% and it didn't cost them much but that sort of gesture from a company is sure to keep me buying from them for years to come. A cheers for the lil' old club maker from Texas. Sent from my iFun using Tapatalk. I should be working... Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

07-17-2012, 02:23 AM	#2
CFstantony Join Date Oct 2005 Posts 352 Senior Member	That is awesome! I love hearing about great customer service from companies like this. I have a story to share soon as well. Just waiting on it to arrive so I can take pictures! Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

07-17-2012, 05:44 AM	#3
citicroego Join Date Nov 2005 Posts 405 Senior Member	I have dealt with Adams a few times and they have always been top notch when it comes to customer service. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

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