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#12 |
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She's already shut it down. What do you think happened with the ctrl-alt-del issue? It had been a while but I just bought Norton's again for the first time in 5 years.. I had been a big Norton's fan but had used AVG for those 5 years when Norton's went nuts with cost and shit.. CTRL-DEL could well have been just a fluke and skipped the virus or bad driver that might be in a bad sector on the hard drive if that is the issue.. It's weird that it would happen again.. But if it is the second drive that is bad it might stop the computer from booting up.. Even if it's not the main drive if sees a problem in boot it will stop.. Disconnect the second drive and see if that solve the problem. You can go into the BIOS and just turn it off and see if that works .. Not sure how savvy your relative is, so not sure if you want to send her into the BIOS.. You can try the cable but I have rarely found those to be problems.. Usually its the drive and or virus on the drive.. |
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