[Konidurase]

Is the reader addon disabled in the browser?

[ricochettty]

download Foxit Reader. its best. you should use it

[nitivearchit]

[rowneigerie]

I know this is going to be something stupidly simple, but here goes...

I'm putting in some new workstations. The users can't click on a pdf link and have it open - the page just hangs up and eventually times out. You can save it to the desktop and then open it however.

I have the latest reader downloaded. However- they also have acrobat 7 standard installed. But (and here's the pisser) - so do the older workstations right next to them that have no problem viewing the link.

Same browser versions - ie and firefox both.

I've messed with pluggins - I just don't know.

any suggestions?

[pMJWFoAWD]

I've ran into this before... you are running into conflicts with reader and standard.

I think I needed to change up which version was handling the file in the firefox options. It was a real pain to figure out, but I was able to google a solution.

I'll look to see if I can find it again.

[VYholden]

Try this out

Did you recently upgrade to Acrobat 7? I had the same problem, and I was finally able to solve it this way (this assumes you are running Windows):

Go to c:\Program Files\Adobe\Acrobat 7.0\Reader\Browser (or whatever the corresponding path is on your computer)

Find nppdf32.dll.

Copy it into your Firefox plugins folder, which is probably at c:\Program Files\Mozilla Firefox\plugins. (There might already be a copy there; if so, this is the old version, so go ahead and overwrite it with the version you copied from the Acrobat 7 folder.)

This fixed the problem for me, and hopefully it will for you too.

[JohnVK]

that was quick

[Muesrasrs]

Try this out

Nope, but hopefully points me in the right direction. I'll remove everything and load one at a time to see what I get.

It's these little things that drive me nuts..