[velichay]

USAA has expanded its customer base to include all honorably discharged veterans and their families, making about 35 million more people eligible for membership.

USAA’s services include insurance, financial planning, investments and banking products.

After gradually expanding eligibility over the years, the company opened its doors in 2008 to veterans honorably discharged since 1996 — in addition to active-duty members, National Guard and reserve personnel, and military retirees.

This latest move increases its total customer base to about 60 million.

“We think we can now handle this comfortably with financial strength and great customer service,” said retired Army Maj. Gen. Joe Robles, president and chief executive officer of USAA.

While some other financial institutions have failed or had serious problems in the last year or so, USAA has done well during the economic downturn, Robles said.

“We did well last year and even better this year,” he said.


Article: http://www.armytimes.com/news/2009/1...rship_110509w/

[Poeetiol]

USAA has expanded its customer base to include all honorably discharged veterans and their families, making about 35 million more people eligible for membership.

USAA’s services include insurance, financial planning, investments and banking products.

After gradually expanding eligibility over the years, the company opened its doors in 2008 to veterans honorably discharged since 1996 — in addition to active-duty members, National Guard and reserve personnel, and military retirees.

This latest move increases its total customer base to about 60 million.

“We think we can now handle this comfortably with financial strength and great customer service,” said retired Army Maj. Gen. Joe Robles, president and chief executive officer of USAA.

While some other financial institutions have failed or had serious problems in the last year or so, USAA has done well during the economic downturn, Robles said.

“We did well last year and even better this year,” he said.


Article: http://www.armytimes.com/news/2009/1...rship_110509w/

Not so fast USAA. Your's is a company that openly discriminated for over 40 years against the majority of military servicemembers (read: all enlisted members) because they said "enlisted members were too high risk" (read: enlisted are involved in more frequent auto accidents, bounce more checks and default on more loans) and "We are an Officer-Only Association".

Now that their base has shrunk (read: the military has downsided considerably) and they need more customers and enlisted members are more affluent, they "have opened their doors" to all. How benevolent!

Well, thanks, but no thanks, General Robles. We, who were once discriminated against by your elitist company, have found other more accepting and inclusive associations to do business with.

And, since when is the "Military Times" the "Pimp" for commercial entities in their discussion forums? Are we to expect more ads and "SPAM" from the community Editor?

ChiefB

[rushiddink]

Finally. I have been with them since getting back from overseas, and was wondering if i would have to go elsewhere when i retire.

[gennickO]

Thats pretty sweet

USAA has always tried to charge me more then what i could get from private sectors.. i might call for a quote now .. but i doubt they could be beat what im paying now

So USAA gets beaten by another insurance company on price AND coverage or just price alone?

Which USAA company were you offered insurance under?

They have different preferred insurance companies.

Regards

[Maymayfor]

Not so fast USAA. Your's is a company that openly discriminated for over 40 years against the majority of military servicemembers (read: all enlisted members) because they said "enlisted members were too high risk" (read: enlisted are involved in more frequent auto accidents, bounce more checks and default on more loans) and "We are an Officer-Only Association".

Now that their base has shrunk (read: the military has downsided considerably) and they need more customers and enlisted members are more affluent, they "have opened their doors" to all. How benevolent!

Well, thanks, but no thanks, General Robles. We, who were once discriminated against by your elitist company, have found other more accepting and inclusive associations to do business with.

And, since when is the "Military Times" the "Pimp" for commercial entities in their discussion forums? Are we to expect more ads and "SPAM" from the community Editor?

ChiefB

Have you noticed their TV ad which features the solider in Vietnam and then in present day? In almost every shot their is no visible rank but in one fleeting screen you see what appears to be metal stripes on his collars. This is where USAA parts company with reality because as we know this young enlisted solider was not eligible for coverage by USAA.

We aren't supposed to notice that......some of us did.

((good catch BTW about this notice being in the MTF))