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Old 03-15-2009, 11:39 PM   #1
HQTheodore

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Default Ever have this problem with newegg and free shipping?
Placed an order for 2GB DDR2 for a laptop and it had free shipping. A week later it said delivered but it never showed up in the mail. Contacted newegg and they said they would reship in a week after usps refunded there money. Well they shipped and it says delivered on the 13th of this month. Guess what? It WAS NOT delivered. Being its sunday I cant contact them today but I will be on the phone tomorrow this time requesting overnight shipping via fedex or ups and NOT DHL to usps.

Ever had this happen to you?
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Old 03-15-2009, 11:51 PM   #2
wmirkru

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Very strange. That's never happened to me. Maybe someone at UPS is getting some free RAM.

[edit] DHL? I have never received any DHL stuff from newegg. Always UPS.
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Old 03-15-2009, 11:57 PM   #3
HQTheodore

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Very strange. That's never happened to me. Maybe someone at UPS is getting some free RAM.

[edit] DHL? I have never received any DHL stuff from newegg. Always UPS.
Yeah here is the tracking info.


3/13/2009 10:21 AM ET DERWOOD, MD, US DELIVERED 3/13/2009 9:36 AM ET DERWOOD, MD, US ARRIVAL AT UNIT 3/12/2009 2:11 AM ET ELKRIDGE, MD, US TENDERED TO USPS 3/11/2009 10:52 PM ET ELKRIDGE, MD, US ARRIVAL DESTINATION DHL GLOBAL MAIL FACILITY 3/11/2009 8:36 AM ET RUTHERFORD, NJ, US DEPARTURE ORIGIN DHL GLOBAL MAIL FACILITY 3/10/2009 7:10 PM ET RUTHERFORD, NJ, US PROCESSED 3/10/2009 5:29 PM ET RUTHERFORD, NJ, US ARRIVAL ORIGIN DHL GLOBAL MAIL FACILITY 3/10/2009 5:10 PM ET EDISON, NJ, US PICK UP


EDIT: Wow that didnt show up right. Oh well you can read it and see what I am saying about DHL and usps.
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Old 03-16-2009, 10:41 AM   #4
gorbasevhuynani

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I remember someone else here having the same problem a few weeks ago when it came to DHL. They did the same thing, since DHL doesn't do domestic deliveries anymore, they just transfer it to USPS now I guess. I'm wondering if they show it as delivered once they transfer it to USPS instead of it actually being delivered.
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Old 03-19-2009, 06:35 AM   #5
indartwm

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Ahhh the Egg Saver shipping method strikes again. Starts DHL, gets handed off to the USPS and is VERY slow (7-10 business days). Looks like it's getting even worse if you aren't getting the packages...

IMO the UPS 3-Day Guaranteed is the best shipping option offered at Newegg, and is sometimes the free option on qualifying items.
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Old 03-19-2009, 10:56 AM   #6
HQTheodore

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I called monday to get a refund issued. Low and behold the second package showed up yesterday only 4 days after it said it was already delivered on the tracking info. WTF! Lets see if I actually get a refund. I have a feeling I will and I deserve it.
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Old 03-19-2009, 11:01 AM   #7
nintenda

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I called monday to get a refund issued. Low and behold the second package showed up yesterday only 4 days after it said it was already delivered on the tracking info. WTF! Lets see if I actually get a refund. I have a feeling I will and I deserve it.
Probably not from Newegg. Once it leaves their warehouses, it's in the hands of the shipping agencies and becomes their responsibility.
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Old 03-20-2009, 07:07 AM   #8
gorbasevhuynani

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Low and behold the second package showed up yesterday
Maybe that's the 1st package and the 2nd one is still on it's way? [rofl]
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Old 03-21-2009, 02:11 AM   #9
HQTheodore

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Maybe that's the 1st package and the 2nd one is still on it's way? [rofl]
Now that would be hilarious! Whats even funnier is my refund showed up in my bank account yesterday! [rofl]
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