[nebrarlepleme]

Plenty of product to demo and knowledgeable staff that don't come off as jerks. A place near here started out well, but the owner was such a "know it all" people started driving further away to buy their gear. He just sold out!

I think the thread is more about a golf course pro shop, not a store though duey.

Friendly staff is the biggest thing. I think my course has that and then some. We don't have clubs, but carry shirts, gloves, balls and caps. There are a few umbrellas, socks, tees, a few rain jackets and pullovers. I don't think a pro shop is designed to be a retail store but are more for having some basic essentials you either ran out of or have forgotten to bring that day.

But a surly staff ruins the whole experience. Gotta be friendly and nice.