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For the most part I'm extremely excited that Golf Town finally opened it's doors in town and I know I'm one of their best customers already...not a good thing for my wallet, but I had a run in with one of their employee's and I'm reaching out to you to see if I'm taking this a little too far or not.
I walk in on Friday evening and ask to speak to someone about adjusting the lie of my clubs, I was properly handed over to the Assistant Manager on duty and he quickly whisks me away to the service counter out back gets behind the desk and say so what clubs do you own? I stated they are Nike Vr Pro Cavities and I get a smirk in return which I questioned it and these were his words "I don't know why anyone would play with Nike's", I simply said "Excuse me?" and he said yes they are an inferior product and since I turned pro I have played callaway and would never ever sell Nike to anyone. I was getting a little defensive and just said...well if they are good enough for Tiger they should be good enough for me. And then he proceed to ask me why I should feel the need to adjust the lie as it could be the way I'm swinging the club...at that point I told him we are done talking and I walked out of the store. Now the question is should I be calling and talking to his manager about this or just let it go? I'm all for giving credit where credit is do on the flip side I've called and sent managers emails on kudo's for an employee's job well done but I don't think I would have reacted this way if it didn't say "Assistant Manager" on his name tag...at this point there is a certain level of professionalism that comes with that title and IMHO I don't think he is living up to that....needless to say it's tarnished my golf town experience over two IMO rude comments...so what do you think? |
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